16 Oct 2007

Mum's new laptop

Yaaaaaaawn, we're a bit tired today - we didn't get in last night 'till 3am! No, nothing like that! Mum's got a new laptop and broadband and we (well Dan) went over to help her set it up and get everything started. Only 2 problems
  1. it's Vista
  2. it keeps freezing
very distressing on both counts. Even super Dan couldn't work out what was going on. It's very puzzling and we've had to raise a support record with Dell. The only problem is that after 24 hours they've not contacted us (or even sent a confirmation email) and, worse, when Mum phones up for help, I have no idea how to find anything or how to direct her towards the right bits! It's like a foreign language! Hopefully armed with a copy of this though, she'll soon become the family Vista expert!!!

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