
Yaaaaaaawn, we're a bit tired today - we didn't get in last night 'till 3am! No, nothing like that! Mum's got a new laptop and broadband and we (well Dan) went over to help her set it up and get everything started. Only 2 problems
- it's Vista
- it keeps freezing
very distressing on both counts. Even super Dan couldn't work out what was going on. It's very puzzling and we've had to raise a support

record with Dell. The only problem is that after 24 hours they've not contacted us (or even sent a confirmation email) and, worse, when Mum phones up for help, I have no idea how to find anything or how to direct her towards the right bits! It's like a foreign language! Hopefully armed with a copy of this though, she'll soon become the family Vista expert!!!
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